Terms and Conditions
Welcome to Addlayers.com! By using our services, you agree to the following Terms and Conditions, which govern your use of our website and the services provided, including 3D printing, CNC machining, and other manufacturing solutions. These terms apply to all orders, transactions, and communications between Addlayers.com and its customers.
1. General Terms
- By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.
- We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting.
- You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.
2. Services Offered
- Addlayers.com provides manufacturing services, including but not limited to 3D printing, CNC machining, and related services.
- All orders are subject to our acceptance, and we reserve the right to refuse any order at our discretion.
- We offer international business services and ship products globally, subject to any restrictions, duties, or taxes imposed by the destination country.
3. Order and Payment Terms
- All quotes provided by Addlayers.com are valid for 30 days unless otherwise stated.
- A deposit or full payment is required to initiate production, depending on the scope and complexity of the project.
- Prices are subject to change based on material costs, design modifications, or other factors. We will notify you of any changes before proceeding with the order.
- Payment can be made via [list accepted payment methods], and all fees must be paid in the agreed-upon currency.
4. Design and Intellectual Property
- You are responsible for ensuring that the designs submitted for manufacturing do not infringe on any third-party intellectual property rights. Addlayers.com assumes no responsibility for verifying the originality of the design.
- By submitting your design, you represent and warrant that you own or have permission to use the design.
- All intellectual property rights in the products manufactured by Addlayers.com, based on your design, remain with you or the rightful owner of the design.
5. Lead Times and Delivery
- Estimated lead times for manufacturing will be provided once the order is confirmed. These are approximate and subject to change based on project complexity and material availability.
- We offer international shipping; however, delivery times are estimates and not guaranteed. Shipping times may be affected by customs processing, delays in shipping services, or other unforeseen events.
- Any customs duties, taxes, or additional charges incurred during international shipping are the responsibility of the customer.
6. Quality and Warranty
- Addlayers.com ensures that all manufactured products meet the specified design requirements and industry standards.
- Any defects or non-conformities in the final product must be reported within 10 days of receipt for evaluation.
- We do not guarantee the fitness of the products for any particular purpose unless explicitly agreed upon in writing.
- In case of manufacturing defects, Addlayers.com will, at its discretion, repair, replace, or refund the cost of the defective product.
7. Limitation of Liability
- Addlayers.com is not liable for any damages arising from the use or inability to use the products provided, including indirect, incidental, or consequential damages.
- Our liability is limited to the amount paid by you for the product or service in question.
- Addlayers.com is not responsible for delays, losses, or damage during shipping once the product has left our facility.
8. Cancellations and Returns
- Orders may be canceled within 24 hours of confirmation, provided production has not yet begun. After this period, cancellations are not allowed.
- Custom-manufactured items, including 3D printed and CNC machined products, are non-returnable unless there is a defect in workmanship or material.
9. Governing Law and Dispute Resolution
- These Terms and Conditions are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.
- Any disputes arising from the use of our services or website shall be resolved through arbitration in [Insert Location], unless otherwise agreed upon by both parties.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions or the services we provide, please contact us at:
- Email: info@addlayers.com