Privacy Policy

At Addlayers.com, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services, including 3D printing, CNC machining, and other manufacturing solutions. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

a. Personal Information:

  • Contact Details: When you place an order or inquire about our services, we collect your name, email address, phone number, and mailing address.
  • Payment Information: We collect payment details such as credit card information, billing address, or other necessary payment methods when you purchase our services. This information is processed through secure third-party payment processors.
  • Business Information: If you are submitting a design or technical data for manufacturing, we may collect information related to your business or your product designs.

b. Automatically Collected Information:

  • Usage Data: We collect information about how you interact with our website, such as IP address, browser type, operating system, referring URLs, and the pages you visit on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your use of our site and to personalize your experience. You can control cookie settings through your browser.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process and fulfill your orders for manufacturing services, including communication about your order status and payment.
  • Customer Support: To provide customer service and respond to your inquiries or requests.
  • Marketing: To send you promotional materials, special offers, and information about our services that may interest you. You can opt out of receiving marketing communications at any time.
  • Improving Our Services: To understand how users interact with our website, improve our services, and develop new offerings.
  • Legal Compliance: To comply with applicable legal obligations, protect our rights, and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, shipping orders, and delivering our services.
  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the business transaction.
  • Legal Obligations: We may disclose your information if required to do so by law, to comply with legal processes, or to protect the rights, safety, and security of Addlayers.com, our customers, or the public.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your information, please contact us using the information provided below.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: Where applicable, you may have the right to request the transfer of your personal information to another service provider.

7. International Data Transfers

As an international business, Addlayers.com may transfer your personal information to countries other than the one in which you reside. These countries may have different data protection laws, but we ensure that appropriate safeguards are in place to protect your personal information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a minor, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and we will indicate the date of the latest revision.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: [Insert Contact Email]
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